Reference

Privacy Policy for Your Account

Q: How can I ask for a copy of my data?

Use Account > Help > Privacy Request, email privacy@asbola.vip, or WhatsApp during 09:00-23:00 WIB. Tell us which data you need, then confirm ownership with the code we send to your registered contact.

Your account data, DANA, OVO, GoPay and QRIS payment records, and device login signals are handled under this Privacy Policy before you reach Live Roulette, Plinko or the…

Account data useDANA OVO GoPay QRISCookie choicesPrivacy request path

Browse The Lobby Read FAQ

What This Privacy Policy Covers

asbola Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Clear privacy rules matter before you open an account, so this policy covers the data we collect when you create a profile, verify a wallet, contact us, or return on a saved device in Jakarta or anywhere in Indonesia. We process account details, session IDs, IP

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address, cookie choices, payment references from DANA, OVO, GoPay and QRIS, and messages sent to our team. We use that data to run account access, confirm wallet requests, prevent misuse, answer privacy requests, and keep records required for operations. Eligibility and access depends on local law,
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and this policy does not override local rules. We share data only with service providers needed for hosting, payment matching, security screening, or support handling, and we ask them to use it for that task.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Contact Us About Privacy Requests

Privacy questions should reach the team that can open your account record, not a generic inbox. Use live chat from the lobby menu, email [email protected], or WhatsApp during 09:00-23:00 WIB, and include the phone number or email linked to your profile. We may ask for a masked payment reference, such as the last QRIS receipt code, before changing data. If you cannot sign in, tell us the device model and last login time so we can match the request safely.

Team online

Live Chat Privacy Desk

Open chat from Account > Help > Privacy Request between 09:00 and 23:00 WIB. We check the signed-in profile first, then route data access, correction, or cookie questions to the privacy queue.

Email Data Request

Send your request to [email protected] with your registered email, last login date, and the data you want us to check. We answer from the same domain so you can spot the thread.

WhatsApp Account Check

Use WhatsApp during service hours if you cannot access the account menu. We confirm your profile with a one-time code and never ask for your password, DANA PIN, or OVO PIN.

ACCOUNT HANDLING

How We Handle Account Data

Privacy controls work only when they are built into daily account handling. We log sign-in device type, browser, IP range, and wallet event IDs so a request can be traced without exposing…

Account Data

We collect the details you enter when you open your account, such as name, phone, email, and login credentials. We use them to create access, reset passwords, and send service messages tied to your profile.

Payment References

For DANA, OVO, GoPay, and QRIS, we store transaction reference, amount, time, and status. We do not need your wallet PIN, and our team will not ask for it in chat.

Cookie Choices

Cookies keep your session active, remember language choice, and help us see repeated failed logins. You can clear them in your browser, then sign in again to set fresh choices.

Device Security

Account > Security > Active Sessions shows where your profile is signed in. If a device is unfamiliar, end that session and message us so we can check recent access events.

Data Retention

We keep account and payment records only as long as needed for operations, dispute handling, security checks, and legal duties. When those needs end, we delete or anonymise data in scheduled cycles.

Privacy Requests

Ask us to access, correct, delete, or restrict data through chat, email, or WhatsApp. We may keep limited records if a transaction dispute, security case, or legal duty remains open.

Privacy Questions You May Ask

Privacy questions often come up when you open an account, change phones, or connect a local wallet. The answers below explain how we handle profile data, payment references, cookies, device checks, and correction requests. If your case involves eligibility, account access, or a location change, our reply will use the same rule stated in this policy: depends on local law. For anything not covered here, contact us before sending extra documents.

We collect name, phone, email, login credentials, IP address, device type, and the time your profile is created. We use that data to create access, protect sessions, handle password resets, and answer account privacy requests linked to your profile.

We do not see your wallet PIN. We store payment reference, status, time, and amount needed to match a wallet event to your account. Your DANA, OVO, GoPay, or QRIS PIN stays with the wallet provider, not with us or our chat team.

Use Account > Help > Privacy Request, email [email protected], or WhatsApp during 09:00-23:00 WIB. Tell us which data you need, then confirm ownership with the code we send to your registered contact.

Yes. Start at Account > Profile > Edit Details, then send a privacy request if a locked field needs a change. We may ask for a masked wallet receipt or login date before updating records.

We keep DANA, OVO, GoPay, and QRIS records while they are needed for wallet matching, dispute handling, security checks, and legal duties. After that period, we delete or anonymise them in scheduled cycles.

Our cookies are used for session, language, security, and basic traffic measurement on asbola.vip. You can clear browser cookies at any time; after that, sign in again and set fresh choices for the current browser.

If your location changes, account access and privacy handling still follow this policy, but eligibility depends on local law. We may use IP range and device signals to protect the account and answer requests.

Privacy Policy for Your Account

Contact Us About Privacy Requests

Live Chat Privacy Desk

Email Data Request

WhatsApp Account Check

How We Handle Account Data

Account Data

Payment References

Cookie Choices

Device Security

Data Retention

Privacy Requests

Privacy Questions You May Ask

01 What data do you collect when I open an account?

02 Do you see my DANA, OVO, GoPay, or QRIS PIN?

03 How can I ask for a copy of my data?

04 Can I correct my name or phone number?

05 How long do you keep payment records?

06 Do cookies track me outside asbola.vip?

07 What happens if I move cities or travel?

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